Hilton Garden Inn Tallahassee

On arrival at the property there was a conflict with our meal package verification. Front desks 'miss Fredrica and Supervisor Mr. Auburn' could not confirm the information on their system as booking.com information was different from theirs; I had a picture of my reservation clearly showing that breakfast was supposed to be included but verification numbers were not matching. Fredrica and Auburn were extremely professional, apologized every step of the way for the mix up and took every measure to ensure that my family and I had breakfast throughout our stay. Breakfast was awesome for our stay. good selection, centrally located and staff were very welcoming. Waiter Kelvin went above and beyond for all guests and did so with a positive attitude and showed much pride in his role at the hotel. Kelvin's smile and personality made mealtime seem like a trip to Vegas. He was big with laughs and hospitality. I WOULD DEFFINATE STAY AT THIS LOCATION AGAIN FOR EVENTS IN TALLAHASSI FL.

The staff was amazingly welcoming to me and my 2 dogs. We evacuated for hurricane Ida and were pretty on edge before we got there after driving 9 hours in bumper to bumper traffic with all of the other evacuating crowd. Once we arrived at this hotel we were immediately warmly welcomed, alleviating the anxiety of traveling through such a hectic and uncertain time. My dogs were very comfortable there and found areas to walk and play with them.

staff was nice

Location

Pool area was well maintained, staff was friendly and helpful. Overall, we would stay again.